Account Manager

We’d love to hear from you if you have skills and personal attributes that will bring value to our team. 

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Position
Account Manager
Position

Full Time

Location

Remote (Australia)

Position Description

We’re seeking a proactive, detail-oriented Account Manager to join our digital marketing agency.

You’ll be the key point of contact for clients, ensuring smooth project delivery and strong relationships. Strong communication skills, punctuality, and time management are essential, as you’ll handle multiple projects and deadlines.

A solid understanding of digital marketing is a must, as you’ll work closely with the team to deliver effective strategies and results. If you’re organised, driven, and passionate about digital marketing, we’d love to hear from you!

Responsibilities

  • Build and maintain strong client relationships, acting as the primary point of contact for your portfolio.
  • Oversee project management to ensure timely and successful delivery of all client work.
  • Hold monthly client meetings to discuss progress, address concerns, and align on goals.
  • Participate in regular internal meetings to ensure team alignment and smooth project execution.
  • Foster clear, proactive communication with both clients and internal teams.
  • Identify and resolve any challenges or issues, ensuring client satisfaction and long-term retention.

Preferred Skills

  • Exceptional attention to detail: Ensure accuracy in every task and deliverable.
  • Strong communication skills: Clearly and confidently convey information to clients and team members.
  • Punctuality: Consistently meet deadlines and manage time effectively.
  • Proactiveness: Take initiative to identify opportunities and address potential issues before they arise.
  • Problem-solving: Quickly assess challenges and provide effective, creative solutions.
  • Digital marketing experience: Confidently answer client questions and provide expert insights based on your knowledge of the industry.

Platforms We Use:

These are the platforms we use daily. If you’re already familiar with them, that’s fantastic! If not, no worries – we’ll provide all the training you need.

  • Asana
  • Google Suite 
  • WordPress

Next Steps:

If you meet the criteria above, please create a 3-5 minute video explaining why you’re the best fit for this role, and include the video link in your form submission below!

How To Apply

To apply, submit the form below. Please link a 3-5 minute video that includes:

  • The position you’re applying for
  • A bit about yourself
  • Your relevant experience
  • Why you’re the best fit for this role
  • What you enjoy doing outside of work

We look forward to hearing from you!

Apply Here

Why Join Us?

Competitive Salary & Benefits

Our employees are our most important asset, which is why we offer packages that retain top talent.

Flexible Remote Work Environment

Our remote work environment gives you the freedom to work from anywhere that works for you.

Training & Development

Comprehensive training and development designed to help you reach your full potential.

Core Values

We take calculated actions to deliver game-changing results. Fortune favours the bold.

We act promptly, decisively and without delay. Speed matters.

We show up intending to make a positive difference with everyone we work with. Enjoy the ride.

We pay attention to detail and own the outcomes, regardless of the conditions. Own it.

Meet Our Leadership Team

Nathan-Harding

Nathan Harding

Founder & Managing Director

Mark-Van-De-Beek

Mark Van De Beek

Head of Operations

naste-yomedia

Naste Lekoski

Head of Paid Ads

nathanb-yomedia

Nathan Bowd

Head of SEO

keira-yomedia

Keira Kristin

Head of Content